Information

Contact Us: 0466 379 666

Business Hours :
Monday        9 am – 5:30 pm
Tuesday       9 am – 5:30 pm
Wednesday   9 am – 5:30 pm
Thursday      9 am – 7:30 pm
Friday           9 am – 7:30 pm
Saturday      9 am – 5 pm
Sunday        Closed

FAQ

You can book us directly via our website Viva Lashes Booking
You must reschedule or cancel at least 1 day before the beginning of your appointment, or you may be charged a cancellation fee of A$20.00.
You can self-serve via the email booking confirmations. Alternatively, please contact us at least 1 day in advance of your scheduled appointment to cancel. You can reach us at 0466 379 666 or Email: Info@vivalashes.beauty.
If you're running late, please contact us on 0466 379 666 to inform us.
If you do not show up and have not provided the required cancellation notice, a cancellation fee of A$20.00 will be applied.
Yes, you can reschedule your appointment at no charge, provided you contact us at least 1 day in advance. Rescheduling will be accommodated based on availability.
Refunds are not provided for no-shows. Refund requests for cancellations made within the required notice period will be processed promptly.
You can contact us on 0466 379 666 or Email: Info@vivalashes.beauty for any cancellations, rescheduling, or questions regarding our policy.
We accept all payment methods cash, card and PayID. However, there is a surcharge of 1.6% to cover the bank fee for card payments.
Our service fee and charge are non-refundable.